Skip to main content

Order and Delivery

Standard Process for Orders

Standard delivery process in Air Liquide Malaysia and Southern Industrial Gas:

 

Delivery order(DO)/Proof of delivery(POD) Guide

Example of softcopy delivery order (DO) or proof of delivery (POD):

 

What is myGAS? 

MyGAS is a secure, self service re-ordering portal that enables efficient transaction processing and provides immediate access to your information. Via myGAS, one can easily access to:

  • Order and Deliveries
  • Invoices Viewing and Downloading
  • Cylinder Stocks Tracking
  • Bulk Level Monitoring
  • Safety Data Sheets Downloading
  • Profile and Account Management
  • Customer Service Contact

Frequently Asked Questions(FAQ)

How can myGAS benefits me as a customer?

Via myGAS portal, the below advantages can be realized: 

  • Distributor map - Locate all our distributors in myGAS
  • Gas catalog -  Easier access to product information and safety data sheets via smartphone app
  • Order tracking - Order gas via myGAS and see up to 18 months of order history
  • Contract and prices - Overview contract and contract prices easily in the app
  • Delivery mode - Choose to pick-up your orders or to be delivered by your distributor 
  • Stock balance - Overview the cylinders current stock balance 
  • Invoice - View up to 3 years of invoice history with payment status 
  • Installations - Control bulk tank levels and consumptions
 

Video Guides for myGAS 

  • How to self register?
  • How to create a sub user?
  • How to place an order?
  • How to create an order template?
  • How to view and download my orders?
  • How to view and download invoices?
  • How to check cylinder stocks?
  • How to complete relevant contact information?
  • How to find safety data sheets(SDS)?
  • How to input your feedback through myGAS?